PERSONAL DATA PROTECTION AND PROCESSING POLICY

Last Updated: December 26, 2025

As Balbazart, we exercise the utmost sensitivity regarding the security of your personal data within the scope of the Personal Data Protection Law No. 6698 ("KVKK"). This text has been prepared to inform you about how your personal data is collected, processed, stored, and protected.

As the data controller, we process your personal data within the scope described below; in a legitimate and lawful manner, accurately and up-to-date, for specific, explicit, and legitimate purposes.

1. Collected Personal Data

When you visit our website and use our contact forms, your personal data such as name-surname, email address, phone number, company information, and IP address may be collected. This data is processed to provide you with better service and meet your requests.

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • To evaluate your service requests and provide you with technical support
  • To respond to your communication request and inform you
  • To improve our service quality and ensure customer satisfaction
  • To fulfill our legal obligations and manage legal processes

3. Storage and Security of Personal Data

Your collected personal data is stored on secure servers and protected against unauthorized access with technical and administrative measures. Your data is stored for the maximum period required by the relevant legislation or for the purpose for which it was processed.

4. Rights of the Personal Data Subject

In accordance with Article 11 of the KVKK, you have the following rights as personal data subjects:

  • To learn whether your personal data is being processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose
  • To know the third parties to whom personal data is transferred domestically or abroad
  • To request correction of personal data if it is incomplete or incorrectly processed

5. Changes

This policy may be revised in line with changes in legal regulations or updates in company practices. You can always access the current version on our website.

Contact

You can contact us for questions or requests regarding your personal data: